Appointment windows you can plan around
You choose a window, we tell you when we are close. No all-day waiting by the door.
How arrival windows work
The technician arrives at some point inside the window you pick. The same three options appear in our schedule form.
Morning
8:00 AM – 12:00 PM
Good if you want the repair done early and the day free.
Afternoon
12:00 PM – 4:00 PM
A middle option that suits many work-from-home schedules.
Evening
4:00 PM – 7:00 PM
For people who are only home after work.
Text or call before arrival
Shortly before the technician heads to you, we send a text or call so you know the visit is near.
Same-day or next-day, when available
Openings depend on the day's schedule and your area. Call and we will tell you what is open.
Rescheduling
If plans change, call or text us as early as you can and we will move you to another window.
A service day, start to finish
- 1
You book
Pick a date and window online or by phone and tell us the appliance, brand and symptoms.
- 2
Day-before check
We confirm the details so the technician arrives knowing what to look for.
- 3
Heads-up message
A text or call before arrival, so you are not watching the window.
- 4
Diagnosis and quote
The technician finds the fault and gives you a written quote.
- 5
Repair and test
With your approval the repair is done, tested and cleaned up.
Before the visit: quick checklist
- Clear a path to the appliance and about an arm's length of space around it.
- Find the model and serial number, usually on a label inside the door or on the back.
- Note error codes, sounds and when the problem happens.
- Empty a refrigerator or dishwasher if you can, or at least the part in question.
- Secure pets and make sure an adult is home.
- Keep any recent repair paperwork or warranty details handy.
Pick your window
Schedule online or call (512) 888-6808. Mon–Sat 8:00 AM – 7:00 PM.
