You see the quote before we pick up a tool
No surprises on the invoice. Diagnosis comes first, the written quote second, and nothing is repaired until you say yes.
How quoting works
- 01
Diagnosis
The technician finds the cause of the problem and confirms what is needed to fix it.
- 02
Written quote
You receive the repair cost in writing before any repair work begins.
- 03
Your approval
You decide. Approve the repair, ask questions, or decline.
- 04
Repair
Only the approved work is done, then the appliance is tested with you.
What a quote includes
The quote is for the specific repair on your appliance, itemized so you can see what you are paying for.
Parts
The replacement parts needed for the approved repair.
Labor
The technician's time to install, adjust and test the repair.
Testing
A run-through to confirm the original problem is gone.
Repair or replace?
Repair usually makes sense when one failed part is behind the problem and the rest of the appliance is in good shape. Replacement is worth a look when several parts are failing, a sealed system is involved, or repairs keep coming back.
Read the repair vs. replace guide90-day parts & labor warranty
Every repair is backed for 90 days on both the parts we install and the labor to install them. If the same problem returns during that time, call us and we will come back.
Pricing questions
What if I decline the repair?
That is your choice. Ask us what the diagnosis involved when you book, and we will explain how it applies to your visit.
Can the quote change after I approve it?
If the technician finds a different problem during the repair, they stop and explain it. Additional work needs a new approval from you.
Does the warranty cover everything on the appliance?
The 90-day parts & labor warranty applies to the repair we performed and the parts we installed.
Will you tell me if replacing is smarter?
Yes. When a repair does not make sense, we say so.
Get a written quote for your appliance
Book a visit and you will know the repair cost before any work starts.
